Hi all, I have encountered several incidents where members have lost their subsidies and then have to pay full price for their coverage. The reason most times is failure to provide documentations requested i.e. income, NCP, etc… The issues we are having with this is that these members are enrolled in autopay and when the dollar […]
Hi, I have a client who was just approved for Social Security disability in January. She also has a job. Between the two incomes her FPL is 237.01%. For some reason her eligibility is for a Health Connector Plan instead of a ConnectorCare 3A plan. Her premium in 2018 was $44.00. In January 2019 her […]
I have a client who worked for seven months on a project for one of the hilltowns. The total payment for this job was $23,500. He was paid biweekly. We submitted an application and he was approved for ConnectorCare 2B. He enrolled in a plan for $67 a month. His pay stubs were submitted immediately. During the […]
Hello Loopers, The Health Connector has confirmed that Open Enrollment time frame for 2019. The Open Enrollment period will be between November 1, 2018 and January 23, 2019. Hannah The In the Loop – Massachusetts Team
Hi, My client did not act on the high-cost plan chosen for her by the HC (over $1,000/month premium for 1 person) until after 12/23/17. We called on 12/26/17 to cancel her January enrollment. Now the HC insists that she owes the payment even though: 1) the plan was cancelled for non payment, so she she did […]
Hi, I had four families contact me this week stating they did not receive an invoice from the Connector for December or January. They subsequently lost their coverage although they paid the premiums without the invoice. All their coverages were terminated as of November 30. I checked via the assister portal and all four have 2/1/2018 effective […]
Hi, Where are the dates that used to appear at the top of the page when the Application Summary, Eligibility details, and Current Enrollment pages were printed out? I relied on these date to keep a timeline of changes I made to clients applications via the assister portal. Can this feature be put back?
Hi, Has anyone noticed that the FPL listed in the Tax Filing Status section of the Application Summary page is different from the FPL listed on the Eligibility page? Is this important? I just began noticing it when a client’s income was below 100% but she was approved for CarePlus instead of MH Standard. Any […]
Hi, I have a senior client who started Medicare as of October 1, 2017. She had already paid her October premium for her Health Connector Plan. We called today to cancel the Connector Plan and were told the cancellation would go retro to October 1. The client is asking if she will get reimbursed the […]
Hello, Does anyone know the mailing address for Commonhealth premiums? Can’t seem to find it anywhere! As a side note, it would be great if they had this information on the payment page (https://www.paybill.com/masshealthpremiums/default1.asp) Thanks, Julie