Category: Other

SNF Grid

Hi again all, Does anyone know of a place to get a grid of which SNFs accept which MCO plans?  I know the hospital and CHC grids were just updated and sent out, but it would be helpful to have this information for the SNFs.  Or does anyone use anything internally that they’d be willing […]

what is the correct fax number for an assister to send in IDP when helping a with an online application?

Hi, on Monday afternoon 9/12/16 i was trying to help a patient at my facility apply online, and because she just moved to Massachusetts it fail for IDP. I follow the instruction we go back on the lerning management system 10/7/2015 made a copy of the patient birth certificate faxed it to 617-988-8952, waited for the […]

MassHealth Forms

Hi, I ran into a problem today. I had a client in need of using the Non-Custodial Parent Form.  The direct link listed here (http://www.mass.gov/eohhs/consumer/insurance/masshealth-member-library/member-forms.html) does not work.  You have to click on the downloadable .doc file (the PDF link goes to an error page and the text link goes to the same error page).  […]

Native american SEP

I have clients who are a family of 4: 2 adult parents, and 2 college-age young adults.  Their determination, done in May, came out as follows: Household 1 = parents; 1 is Native American & 1 is not. They’re @ 482% FPL because for some unknown reason they do not declare their kids as tax […]

RFIs and Term Notices

Good Morning All, Sorry for the long post, but here it is! We have had several instances in the past three weeks where members are receiving termination notices and are losing their MassHealth benefits due to “Not sending the information requested within 90 days” or “Not Completing their renewal with the necessary time period”. For […]