Question… We got a call that they are no longer accepting the email confirmation attached to a CAC form… Stating they need is signed by the applicant. We are still doing a majority of applications by phone. Also, on the CAC roles and responsibilities it states you only need to sign a CAC form once, […]
Hi all, Is the SACA-2-erv-0323 available? I only see the 2021 version. Thank you, Teresa
Hello Loopers, MassHealth posted an Eligibility Operations Memo regarding their policy updates returning to normal business operations. As of April 1, MassHealth is redetermining all members to ensure that they still qualify for their current benefits. Whenever possible, MassHealth will automatically process a member’s renewal by matching their information against state and federal data. If […]
Hello Loopers, MassHealth released an Eligibility Operations Memo with an update on their signature policy: All initial applications must be signed “under penalty of perjury.” Federal and state laws reinforce that electronic signatures must be accepted and have the same effect as paper-based versions. Electronic signatures, An electronic signature is defined by the Massachusetts Uniform […]
Hello Loopers, In the bi-weekly MassHealth redetermination call there were a couple of eligibility policies announced: No pharmacy co-pays through 3/31/2024 For the under 65 the income attested to on the application will be considered reasonably compatible if within 20% of the income amount received from data sources Hospital determined-presumptive eligibility for the non-MAGI population […]
Hi Loopers, MassHealth has provided updated guidance on working with MassHealth members post 4/1. To update contact information (address, phone number, email address) members/assisters should call MassHealth CST to make updates to prevent a new eligibility determination from the online system. If you are working with a member that wants to go ahead and be […]
Hi Loopers, MassHealth posted an Eligibility Operations Memo on their approach to the end of continous coverage protections. Here is the memo. Key takeaways: Self-attestation for verifications is no longer accepted. Check out our ‘State Resources’ page for affidavits that are accepted. Waiver of the one-time deductible is no longer available Retroactive coverage for people […]
MassHealth released the MassHealth Redetermination Phase 2 Outreach Toolkit. You can read the full update from MassHealth here. You can download materials in 9 languages and share them with the members you work with! You can also have people check out the masshealthrenew.org page as well as HCFA’s page about the outreach campaign. -Hannah
Hello, I am wondering if anyone else is having issues with trying to maneuver through the enrollment form. I get to the Captcha question and put in the correct answer and it does not open up the save button to move to the next part of the form. It is making me second guess my […]
I have a client who has WellSense. There are only handful of primary care practices here on the Vineyard and only one takes either WellSense or PCC plan for MassHealth members. However, WellSense is not affiliated with Martha’s Vineyard Hospital (apparently it’s the same for PCC), the only provider on the island that does most […]