Author: Morgan Eldredge

Verification Document Processing Times Too Long

Happy July Everyone, I have recently run into an issue with the Health Connector’s processing time of verification documents.  Two separate cases within 2 weeks of each other.  One member had her ConnectorCare coverage cancelled saying she did not provide the documentation requested within the 90 days and the other received a second notice requesting […]

Redetermination Letters-Updating Medicare Status

Morning Loopers! I have been receiving phone calls from folks that have gotten their letters to update their information with The Connector, they have informed me that they will be eligible for Medicare in October and November.  They wanted to update that in their online account, but are unable to. Questions:   1) Will this […]