We got a call from a grandparent whose child passed away very recently leaving 3 children of their own, and all 4 members of the family were (well, are currently) on MH Standard. The deceased person is the HOH on the application and there are no other adults. The grandparent has 90 day guardianship of […]
Hi all: What do you advise clients to use for proof of unemployment income if they’re unable to download an acceptable Monetary Determination Letter from the UI portal? Right now I have someone who can’t download a letter at all – they get a “letter not available” error message. We tried submitting a screenshot of […]
Hi all, Two questions in a row, sorry! I have a client who was on MassHealth Standard but who had a big jump in income in the past year. He’s now eligible for ConnectorCare 3B. He doesn’t have many health needs, but he sees one provider weekly who is in-network with one of the CC […]
Hi everybody, I have a few clients who did not reconcile their tax credits and are experiencing the HC blocks on their accounts. Edited to add: all three have now submitted their late-filed f8962s. One client asked how they’ll know when the tax credits have been reconciled so they can get back in touch with […]