I am being asked to initiate a Mass Health application for a baby that is in our NICU. The Adoption agency is in Florida, where the baby will reside after discharged. I was told by Mass Health that I can initiate the application for the baby. I will be signing the ARD 2. I see […]
I wrote a similar post back 8 months ago, and yet we are still having the same issue…. Verifying Social Security income is an issue! Many of our patients who are on SSDI land in our emergency room with issues with Behavioral health / Psych Issues. Many of these patients have Medicare only and can’t be placed without […]
Is anyone else having issues with Social Security income not crossing in the system when doing applications? When we enter the Social Security income, it is looking for proof ??? I don’t understand why…..This continues to be a barrier for patients getting insurance until we send in proof. I understand it having to be within the 10 % and all. I […]
Does anyone by chance have the fillable SACA 2 3/2019 ?? I’m unable to find it and prefer the fillable.
We are getting lots of calls from members stating they can no longer receive ABA services for their children with Family Assist. Anyone else getting these calls or hear anything related? We have had 3 or 4 calls just today.
We are getting pended MH applications online due to income verification for Social Security??? I don’t understand why this is not crossing in the system? We are seeing this a lot and it is interfering with placing patients after discharge. We are bending over backwards trying to assist patients with logging onto a Social Security […]
I know I can’t be the only having this issue……When a determination is completed by DES it is sent back to Mass Health to enter the information in they system. EVERY time I call to get a determination I am told MH can’t see it? This time the particular case is for a DDU that was […]
I am sure we are not the only ones having issues with the MH Customer Service and MEC phone lines. We received an urgent notice from MH Assister updates on 8/15. Since then we have had nothing but issues. We were told NOT to use the 888-665-9993 line, that is was no longer in use […]
Just curious to how other hospitals are handling the applications for Inpatients? Up until now, we have submitted paper applications. We will call to expedite medically if necessary. Are there any organizations out there using Ipads and/or Laptops bedside to submit applications and get real time determinations? Looking for feedback from those of you that […]