Author: Luz Rosa

Where to find help for people comming from Puerto Rico?

Good Morning, As may you may be experiencing high call volumes of new applicants from Puerto Rico trying to apply for masshealth, these people are moving here with relatives , need medications , doctor visits and more. The state of Florida is overwhelmed with this situation, is there a place where we can send them to […]

Health Connector Issues on accounts i need your help!

Good afternoon,   I have a client that has been in my office since April 2016, she did her application over the phone with a CSR . when she called back the next week to make a change on her husband income, she was told she had two accounts. one that had mark she needed help […]