Good Morning, I have been experiencing issues with senior paper applications & ACA applications . they are being marked as MCD for not receiving the signature page in where I call mh and they are able to find it. anyone else is having this issue???
Hi, has anyone been having issues the last 2 weeks with the online MH enrollment aco website? also faxing aco enrollments and not getting processed?? Thanks, Luz Rosa
Hi all! is anyone having issues with the new update from HIX? we can’t finish applications due to hub being down even after waiting a day for hub to find the information, it is not working? before we were able to call masshealth to verify or manually verify information, now we can’t. […]
Hi All! Health Connector Phones has been down since last week as well I am having patients not being able to make payments online. has anyone heard anything from the health connector other than they are working on the issue. Thanks!
Hi All! I was wondering if anyone is experiecing this issue, some patients that had masshealth either through ssn office or dta their MH application account can not be done in the portal. i have been told by the mh assister line to submit paper application instead, the same when someone else was the head […]
Good Afternoon , I noticed the MassHealth Enrollment can only by ~Only MassHealth members, Authorized Representative Designees, Parents or Guardians, or Massachusetts Navigators. what about Certified Application Counselors? Thanks!
Hello ! Has anyone encountered any patients coming with health connector letters with a higher premium about due to losing tax credits and when calling the health connector told that if client gets paid weekly the health connector will need 4 recent paystubs or bi weekly two paystubs if not they will lose the […]
Good Morning All! have anyone been able to reach the assister line? any news on this issue?
HI has anyone been experiencing a high volume of applicants receiving letter of masshealth termination for not completing their review form in which the patient did not get their review form in the mail? I have quite a few patient that did not get their review forms.
Good Afternoon, is anyone or had anyone experience when enrolling a patient into the FallonHealth ConnectorCare and if the patient has their PCP at a community health center since the only FallonHealth Connectorcare type they only offer is Community Care in which you will not know it is community care until the patient receives their […]