I regularly enroll people in OneCare. For the first time this month, my enrollments are being blocked by Part D enrollment. This makes absolutely no sense to me. People are supposed to drop their Part D (access to all medications) to enroll in OneCare? I am making as much noise as possible about this barrier, […]
I think I hit some kind of record with a recent case. 15 denial letters for a person waiting for CommonHealth who is federally disabled and working. So in total MassHealth sent 30 false denials (15 to the applicant and 15 to me acting as his ARD). Each time I had to tell him that […]
I am sharing this notice because it was passed along to me by a colleague. For some reason, I did not get this notice as a CAC. Maybe others are also missing this information? Given the fact that MH is now allowing people to self-attest to a disability, why am I still having to jump […]
If a CAC makes an error, is there a way to report the error to MassHealth? I cannot seem to find a way to report myself. In this case, I submitted an ARD that was unsigned so a critical notice was not sent to the ARD. MassHealth never notified me of my error and as […]
Does the hold music on the MassHealth Line drive anyone else crazy? Recently I heard the same music on a different organization’s line and I thought “this must be a phone system default music.” Someone must think it is peaceful, but it is something entirely different for me! What I would give for peaceful waves or […]
Last week I did an online application for an individual with ALS. There is an urgent need for assistance for Activities of Daily Living. Because HIX is still unable to automatically process applications for working disabled adults, I called with the client on the CAC Line for a “CommonHealth work-around.” I was told that the […]